The calm and charming Cote Landaise close to the Pine Forest

Internal
Regulation

• Booking conditions :
  • To be allowed to enter and to stay in the Camping you should be authorized by the manager or his representative. You have for obligation to watch to the good one held and to the good order of the camping land, as well as to the respect of the application of the present conditions.
  • Your stay in the Airial campsite implies the acceptance of the disposals of the present conditions and your engagement to conform to these.
• Police formalities :
  • Any person staying at least one night at the Camping should be declared at the reception upon its arrival and present an identity card and fill the formalities demanded by the police.
  • Minors without their parents are only allowed to stay on the campsite if they provide their ID card, a photocopy of a legal person in charge ID card and a written authorization by this person.
• Installation :
  • Tents, caravans or trailers and their material should be installed in the place indicated in accordance with the directives given by the administrator or his representative
  • Pitches should be occupied only by one installation (tent, caravan or trailer) and a vehicle. On request, a small additional tent could be allowed.
  • Users are strictly not allowed to have any business or publicity activity in the campsite.
• Reception :
  • Opening schedule :
    - Low season : everyday 9 - 12 a.m. and 2 - 6 p.m.
    - Peak season : everyday 9 a.m.- 8 p.m.
  • At the reception you will find all information about the Camping services, supermarket, Sporting activities, tourism outskirts, and many useful addresses.
• Payment :
  • Due fees are paid at the Reception. Rates are visible at the entry of the campsite and at the Reception.
  • Customers must inform the reception of their departure at least the day before it. Customers who scheduled their departure before the opening of the reception must give back all the objects and settled the eventual due fees the day before.
  • For a camping pitch stay, fees should be settled the day the departure, or each week in the event of several weeks stay.
  • For a lodge stay, fees should be settled on the arrival.
  • A municipal tourist tax is also required according to the duration of the stay and the number of people per site.
• Noise and silence rule :
  • We ask all customers to avoid any noise, discussion or dog’s barking which may disturbs neighbourhoods. Completely silence must be keep between 10 p.m. and 7 a.m.
  • Audio devices volume must be regulated in consequence.
  • Any infringement with these rules will be regarded as diurnal or night din, and will imply a severe warning by the manager or his representative.
• Visitors :
  • After previous authorization by the direction, visitors are admitted in the campsite under the client responsibility.
  • Campers may receive visitors at the reception.
  • If a visitor wants to enter in the campsite, he must pay the specific quota. Prices are visible at the entry of the camping or at the reception.
  • Visitors’ cars are forbidden inside the campsite, they may leave their car at the outside parking area.
  • Visitors should respect this internal regulation.
  • For users’ peace, access to the camp-site is strictly forbidden to travelling merchants and tradesmen, canvassers, walkers, picnicker, etc.
• Traffic and parking :
  • Inside the campsite you must respect the 10km/h limitation.
  • Traffic is forbidden between 11 p.m. and 7 a.m. except for maintenance or urgencies vehicles.
  • Only clients’ cars are authorized to enter in the campsite
  • Cars do no disturb traffic neither the installation of new arrivals.
• Maintenance and aspect of facilities :
  • Any action committed to the detriment of the cleanliness, the hygiene and the aspect of the park and of the facilities stays on the responsibility of each one.
  • It remains strictly prohibited to throw used waters in the soil or in the sewerages. Caravans must empty wastewaters in the facilities foreseen to this effect.
  • Domestic and all kind residues must be deposited in the due containers of garbage preview to that end.
  • Sanitary facilities must be held in a constant state of cleanliness by users.
  • Washing remains strictly forbidden out of wash-basins foreseen to this effect.
  • The pitch which will have been used during the stay will have to be supported in the state in which the camper found it at his entrance in places.
  • Any damage cause to the vegetation, the fences, the area or the facilities of the campsite will stay in charge of the author.
  • It remains prohibited to delimit a plot for your own means or to excavate the soil.
  • It is forbidden to plant stakes longer than 30 cm because of the presence of electric cables, water supply or other networks.
  • Clothes must be tended only in due spaces (if need in common driers). However, it is tolerated at daytime close to shelters, provided that it is very discreet and without harming the neighbours. For security reasons, washing lines must be hang off at night-time and it is forbidden to fix them in the trees, to cut branches and to plant. Plantations and flower arrangement must be respected.
  • Only the flexible hoods installed in prolongation of the caravans are tolerated (light hoods with removable tubes) and will have to be dismounted at the end of each seasonal period.
  • For security reasons, a 4m minimum space between each dwelling (hood included) must be respected.
  • The maximum surface occupied by the installation should not exceed 30% of the pitch surface.
  • Transportable or dismountable houses or cottages are not allowed without lawful authorization.
  • Extensions, sheet or other materials (terrace higher than 0.60m, rigid hood, veranda, fence, plantation) are strictly prohibited.
• Safety :

  a/ Général

  • You can find a first aide trouser at the reception and at the swimming pool.
  • Access barriers are closed in peak season from 11 p.m. to 7a.m.
  • Emergency exits are :
    - Area A (North-East, to the Nicot district)
    - Area B (North-West, to the external parking)
    - Area S (South-east, to the cycle track)
  • These exits are closed by safety gates whose openings can be only initiated by competent people (maintenance, Direction and firemen).
  • If needed, Management team could order the gathering of people towards the regrouping surface located in front of the swimming-pool. An alarm will sound in order to inform the public.
  • The regrouping surface, the ways and directions to emergency exits are indicated on boards located inside the camp-site, at the Reception, at the camp-site entry and on the documents given to the customers on their arrival.
  • The prefect order n°2008-675 of July 24th 2008 should imperatively be respected. This decree is posted and consultable at the Reception.

  b/ Fire

  • In case of fire, prevent immediately the direction of the camping. You may use extinguishers if necessary
  • Open fires are strictly forbidden (wood, carbon, etc.). You should keep cooking arrangements in good work and do not use them in dangerous conditions.
  • Barbecues should only be used on the surfaces envisaged for this purpose.
  • Extinguishers are laid out everywhere in the camp-site and accessible to customers if necessary.
  • Fire hoses are also laid out in places where the access to structures can be difficult for firemen.
  • The use of these extinguishers or hoses in any other case than fire extinction is strictly prohibited.

  c/ Loss

  • Campers keep the entire responsibility of their own items. Please point out any strange presence.
  • Although guarding is assured during July and August nights, we ask you to take all reasonable precautions to safeguard yourself/party and material.
• Games :
  • It remains forbidden to organize violent inside the park.
  • TV room can’t be use for rough games.
  • The children must remain under alertness of their parents.
• Alcohol :
  • Any alcohol consumption is strictly prohibited on public spots and accesses (except bar and restaurant), in accordance with the French legislation.
• Garage mort :
  • It could be possible to leave material on a not occupied pitch only after Management team agreement, and only on an indicated pitch.
  • For every “Garage mort” a quota will be imposed, prices are visible at the Reception.
• Animals :
  • Only Cats & dogs are allowed to enter in the campsite.
  • They are tolerated wearing a collar and presenting its vaccination card and official documents.
  • Dogs from fist and second category are not allowed.
    
  • Dogs and other animals must not be left in freedom al around the campsite. They can’t be left locked up alone in absence of his proprietors who are civilly responsible for them.
    
  • They are not allowed in the public places.
    
  • Elementary rules of property and tranquillity must be respected.
    
  • Pets are not allowed into lodges, even sleeping outdoor.
• Environment :
  • You are under trees, whose protect you from the heat, but also present two natural disadvantages:
    - pine cones fall during hot periods,
    - branches fall by strong wind or storm.
    
  • Despite the care taken by maintenance services, camp-site Management team asks you to remain vigilant, in particular in strong wind weather.
• Complaints :
  • Any claim can be done by letter certified with report of reception in the space of 10 days after the end of the stay.
  • Complaints won’t be handled if they are not signed and dated and retrieving themselves to comparatively recent facts.
• Posting :
  • This internal regulation is posted at the campsite entry and at the Reception. It can be given to customer if he requests.
• Infringement with the rules of procedure :
  • If a resident disturb other users’ stay or not respect these rules, the campsite manager or his representative should verbally, or in a written way if he considers it necessary, warn him to cease disorder.
  • In the event of strong or repeated offence to these rules, and after warning by the campsite manager or his representative, this one should cancel the leasing agreement.
    
  • In the event of penal offence, the campsite manager should call police forces.

The Direction

Camping l'Airial**** - Avenue de Port d'Albret - 40140 Soustons - France
Tel : (33)5 58 41 12 48 - Fax : (33)5 58 41 53 83
contact@camping-airial.com